I was really excited to order Clayton’s Christmas Present on October 20th! It is a very unique gift and it’s coming all the way from Niagara Falls, ON! I was even more excited when I got an email from the company I purchased the gift from stating that the package was to be delivered on October 29th. Well October 29th came and went and I was starting to wonder if the Mailperson would actually deliver the Parcel Notification Card. (Note – I currently have a case open with CP because my Mailperson has not delivered 2 of my last cards and I received 2 ‘last notice’ cards without getting the first card!). So I started to call the Shoppers Drug Mart Post Office every day to see if my package had arrive. By November 2nd I started to worry, so I called Canada Post Customer Service. Now I have a major complaint, the website clearly says, “Please note that this is the most up-to-date information available in our system. Our telephone agents have access to the same information presented here.” This is clearly a lie! since I called CS and they told me a LOT more information than what was offered on the site. So embarrasingly I was told that I entered the wrong postal code (my bad! I was on the phone with my Mom when I ordered the gift and I put *her* pc oops!) so my package was delivered to Campbell River. Dammit! The nice CS rep on the phone assured me that the package would be delievered the next day. So I called the Shoppers Drug Mart Post Office the next day…and the next day. No package. I am convinced my little package is sitting in Richmond waiting for someone to correct the address and put it on a big truck destined for my neighbourhood Shoppers Drug Mart where my Postperson may or may not give me a notice card.
Finally on November 4th I decide to call Canada Post CS once again. So I speak to a very nice girl who looks up the information and declares that it is odd that my package has not been rerouted and that I have not received it yet. She says that she’ll put in for investigating and f I don’t receive the package in five (5) business days! to call back. Seriously? Seriously! Whyyyyyyyy? This would be a perfect job for me! I could track missing packages to their rightful owners and be a mail delivery HERO! So I have it marked on my Google Calendar to call CPCS on November 12th to see where my poor little package has gone to.









